Thank you for choosing RisticSoftware as your software development partner. This Customer Policy outlines the terms and conditions governing our relationship with clients. Please read this document carefully to ensure a smooth and transparent collaboration
Contact Person: Each client will be assigned a dedicated project manager from RisticSoftware who will serve as the primary point of contact.
Communication Channels: Primary communication will be conducted through [preferred channels such as email, project management tools, or video calls]. We aim to respond to all client inquiries within [specified timeframe].
Regular Updates: Weekly progress updates and milestone reports will be provided to keep clients informed about project status.
Project Timeline: A detailed project timeline will be provided at the beginning of the project, outlining key milestones and deadlines.
Delays: Any delays caused by the client, such as late feedback or approval, may result in an adjusted project timeline.
Payment Schedule: A detailed payment schedule will be outlined in the project proposal. Payments are due within [specified timeframe] after invoicing.
Late Payments: Late payments may result in project delays, and a late fee may be applied.
Ownership: Upon full payment, the client owns the intellectual property rights to the delivered software product.
Open Source Components: RisticSoftware may use open-source components in the development process. Any licensing requirements will be communicated to the client.
Non-Disclosure Agreement (NDA): RisticSoftware respects client confidentiality and is open to signing an NDA if required.
By engaging in a project with RisticSoftware, clients acknowledge their understanding and acceptance of this Customer Policy. We look forward to a successful collaboration.
RisticSoftware